Terms of Use

Welcome to Northora. These Terms of Use (“Terms”) govern your access to and use of www.northoragroup.ca and any related pages, forms, communications, or services provided through the website.

By accessing or using this website, you agree to these Terms. If you do not agree with these Terms, please do not use the website.

1. About Northora

Northora is an authorized online retailer and marketplace reseller operating in British Columbia, Canada.

We work with manufacturers, brands, distributors, wholesalers, and other suppliers to source products for resale through approved Canadian retail and e-commerce channels, including Amazon.ca where permitted.

Information on this website is intended to describe Northora’s business, retail activities, partnership interests, and general operations.

2. No General Claim of Brand Authorization

Northora may refer to manufacturers, brands, products, trademarks, marketplaces, or distributors on this website for informational, retail, partnership, or identification purposes.

Unless expressly stated otherwise, the appearance of a brand name, product, trademark, logo, or other third-party reference on this website does not mean that Northora is an authorized dealer, authorized distributor, official representative, affiliate, sponsor, or partner of that brand.

Authorization relationships may vary by brand, product, sales channel, territory, and time.

Northora does not represent that it is authorized to sell every brand or product discussed, researched, displayed, or referenced on this website.

3. Amazon and Other Marketplaces

Northora may sell products through Amazon.ca and other approved third-party marketplaces.

Northora is an independent business and is not affiliated with, endorsed by, or sponsored by Amazon unless expressly stated otherwise.

“Amazon,” “Amazon.ca,” and related names, logos, and trademarks belong to their respective owners.

Marketplace availability, prices, listings, seller eligibility, fulfillment methods, and product authorization may change without notice and are subject to the applicable marketplace’s own rules and policies.

4. Website Content

We make reasonable efforts to keep the information on this website accurate and current.

However, website content may contain errors, omissions, outdated information, or information that changes after publication.

Northora does not guarantee that all website content is complete, current, accurate, error-free, or suitable for any particular purpose.

We may update, change, remove, or replace website content at any time without notice.

5. Product Information

Product descriptions, specifications, images, packaging, availability, pricing, dimensions, certifications, ingredients, materials, model numbers, and other product information may be supplied by manufacturers, distributors, marketplaces, or other third parties.

Northora does not guarantee that third-party product information is always complete or error-free.

Where Northora sells a product through a third-party marketplace, the product listing, transaction terms, shipping, returns, warranties, and customer-service procedures may also be governed by that marketplace’s terms.

Customers should review the applicable product listing and marketplace terms before purchasing.

6. Wholesale and Brand Partnership Inquiries

Information submitted to Northora in connection with wholesale, distribution, dealer, retail, reseller, manufacturer, or brand-partnership inquiries may be used to evaluate and manage a potential business relationship.

Submitting an inquiry does not create a partnership, reseller authorization, distributorship, agency, franchise, exclusive arrangement, or other contractual relationship.

Any formal business relationship must be established separately through mutually accepted terms, applications, agreements, purchase orders, authorization documents, or other appropriate documentation.

7. No Guarantee of Marketplace Approval

Northora does not guarantee that any particular product, brand, supplier, invoice, Letter of Authorization, compliance document, or distribution arrangement will be accepted by Amazon.ca or another marketplace.

Marketplace selling eligibility may depend on factors including:

• brand restrictions
• product-category restrictions
• authenticity documentation
• invoice requirements
• regulatory compliance
• marketplace approval
• seller-account standing
• product safety requirements
• intellectual-property policies

Marketplace policies may change at any time.

8. Pricing and Availability

Any pricing, inventory, wholesale terms, product availability, or commercial information displayed on this website is subject to change without notice unless otherwise agreed in writing.

Website information does not constitute a binding offer unless expressly stated.

Northora reserves the right to correct pricing errors, cancel unavailable items, reject orders where legally permitted, and update inventory information.

9. Intellectual Property

Unless otherwise stated, the Northora name, website design, original text, graphics, branding, and other content created by Northora are owned by or licensed to Northora.

You may use the website for lawful personal or business-information purposes.

You may not reproduce, republish, distribute, modify, scrape, commercially exploit, or create derivative works from Northora-owned website content without prior written permission, except where permitted by law.

10. Third-Party Trademarks

All third-party trademarks, logos, product names, company names, and brand names are the property of their respective owners.

Their use on this website is for identification, informational, compatibility, retail, or descriptive purposes unless a formal relationship is expressly disclosed.

Nothing on this website grants users any rights in third-party intellectual property.

11. Third-Party Links

This website may contain links to third-party websites, marketplaces, manufacturers, distributors, social-media platforms, booking services, or other external resources.

Northora does not control third-party websites and is not responsible for their content, availability, security, privacy practices, products, services, or terms.

A link does not necessarily imply endorsement.

You access third-party websites at your own discretion.

12. Acceptable Use

You agree not to use the Northora website to engage in unlawful activity, interfere with the website’s security or operation, attempt unauthorized access, transmit malicious software, submit fraudulent information, impersonate another person or business, misuse contact forms, scrape the website in a manner that disrupts service, or violate the rights of Northora or third parties.

Northora may restrict or block access where misuse, fraud, abuse, or security threats are reasonably suspected.

13. No Professional Advice

Information on this website is provided for general business and informational purposes.

Nothing on this website constitutes legal, tax, accounting, financial, regulatory, medical, technical, or other professional advice.

You should obtain appropriate professional advice where necessary for your particular circumstances.

14. Product Compliance and Regulatory Requirements

Certain products may be subject to Canadian laws, regulations, safety standards, labeling requirements, import requirements, certifications, licences, registrations, or marketplace restrictions.

Northora seeks to work with legitimate suppliers and compliant products, but product requirements vary substantially by category.

Manufacturers and suppliers remain responsible for the accuracy of compliance information and documentation they provide unless otherwise agreed in writing.

Northora may decline to sell or distribute products where appropriate documentation, authorization, regulatory compliance, or marketplace eligibility cannot be established.

15. Warranties

To the extent permitted by applicable law, this website and its content are provided on an “as is” and “as available” basis.

Northora does not make warranties regarding uninterrupted website access, freedom from errors, suitability for a particular purpose, or the accuracy of third-party information.

Nothing in these Terms excludes warranties, rights, or remedies that cannot legally be excluded under applicable Canadian consumer-protection law.

16. Limitation of Liability

To the maximum extent permitted by applicable law, Northora will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from use of or inability to use this website.

Northora is not responsible for losses resulting from reliance on outdated or third-party information, third-party websites, marketplace decisions, interruptions, unauthorized access, product availability changes, or actions of manufacturers, distributors, carriers, marketplaces, or other third parties.

Nothing in these Terms limits liability that cannot legally be limited or excluded.

17. Indemnity

To the extent permitted by law, you agree to indemnify and hold Northora harmless from claims, losses, liabilities, damages, and reasonable costs arising from your unlawful misuse of the website, violation of these Terms, or infringement of third-party rights.

18. Privacy

Your use of the website is also subject to Northora’s Privacy Policy.

The Privacy Policy explains how Northora collects, uses, protects, and discloses personal information.

You can review it at:

www.northoragroup.ca/privacy-policy

19. Electronic Communications

When you contact Northora electronically, you consent to receiving communications necessary to respond to your inquiry or administer a business relationship.

Marketing and promotional communications will be handled in accordance with applicable Canadian law and Northora’s Privacy Policy.

20. Governing Law

These Terms are governed by the laws of the Province of British Columbia and the applicable federal laws of Canada.

Subject to any mandatory consumer-protection rights, disputes relating to these Terms or the website will be subject to the jurisdiction of the courts of British Columbia, Canada.

21. Changes to These Terms

Northora may update these Terms from time to time.

Changes will take effect when the updated Terms are posted on this website unless otherwise stated.

The effective date at the top of this page will indicate the latest revision.

Continued use of the website after changes are posted constitutes acceptance of the revised Terms to the extent permitted by law.

22. Contact Northora

Questions regarding these Terms may be directed to:

Northora

British Columbia, Canada

Email: sales@northoragroup.ca

Website: www.northoragroup.ca

Phone: +1 (236) 888-7878